Online Payment is done EXCLUSIVELY through Paypal below! We always ship to the Paypal confirmed address so be sure that your address is up to date. However, be sure to tell us your address via phone or e-mail anyway. Buyer is responsible for giving us the correct address!
Call or E-mail us for payment via check, money orders, or other alternative payment methods.
Call or E-mail us for international orders.
Make sure to E-mail us your address and phone number before ordering.
WE REQUIRE ALL CUSTOMERS PROVIDE US WITH THEIR PHONE NUMBER AND ADDRESS AS ALL FREIGHT SHIPPING COMPANY'S REQUIRE IT. WE CAN NOT SHIP THE HEATER OUT TO YOU WITHOUT A PHONE NUMBER. BE SURE TO E-MAIL US YOUR PHONE NUMBER WHEN YOU MAKE A PURCHASE! FURTHERMORE, IF YOU ARE PAYING BY PAYPAL AND YOU DO NOT E-MAIL US THE ADDRESS YOU WANT US TO SHIP THE HEATER TO WE WILL SEND IT TO YOUR CONFIRMED PAYPAL ADDRESS. THE CUSTOMER IS RESPONSIBLE FOR ENSURING WE GET THE CORRECT ADDRESS BY PROVIDING US THE ADDRESS THEY WANT US TO SHIP THE HEATER TO. ALSO, PLEASE TELL US WHETHER OR NOT THE ADDRESS YOU WANT US TO SHIP TO IS A COMMERCIAL LOCATION WITH A LOADING DOCK OR IF ITS A RESIDENTIAL ADDRESS.
ONCE SIGNED UPON DELIVERY, THE CUSTOMER IS RESPONSIBLE FOR ANY DAMAGE THAT OCCURS DURING SHIPPING. BE SURE TO THOROUGHLY INSPECT THE PACKAGING/HEATER BEFORE SIGNING ANYTHING UPON THE HEATERS ARRIVAL. EVEN IF THERE IS A REMOTE POSSIBILITY THAT ANY DAMAGE ON THE PACKAGING INDICATES POSSIBLE DAMAGE TO THE HEATER, IT MUST BE NOTED ON THE BILL OF LADING BEFORE SIGNING! NOTE ANY DAMAGE NO MATTER HOW SMALL! WE WILL NOT BE RESPONSIBLE FOR DAMAGE!
Shipping on the Pellet Hopper when purchased separately is $50 dollars.
Please note that in order to use the Pellet Hopper you MUST have the Outside Air Intake Adapter installed on the Heater. The Outside Air Intake Adapter does not need to be hooked up to an air intake pipe.
WE REQUIRE ALL CUSTOMERS PROVIDE US WITH THEIR PHONE NUMBER AND ADDRESS AS ALL FREIGHT SHIPPING COMPANY'S REQUIRE IT. WE CAN NOT SHIP THE HEATER OUT TO YOU WITHOUT A PHONE NUMBER. BE SURE TO E-MAIL US YOUR PHONE NUMBER WHEN YOU MAKE A PURCHASE!
Please call or E-mail us for shipping quote to Alaska, Hawaii, and international sales.
^Please download and read the User Manual.